EventOutgoingCallTerminated / Outgoing Call Completed Event.
When an outgoing call ends, we will send you the call details.
EventIncomingCallTerminated / Incoming Call Completed Event.
When an incoming call ends, the call information will be dispatched.
EventOutgoingCallTerminatedWithRecording / Outgoing Call Completed with Recording Event.
Once the outgoing call with recording is finished, we provide you with the information.
EventIncomingCallTerminatedWithRecording / Incoming Call Completed with Recording Event.
Upon the conclusion of an incoming call with recording, we transmit the information.
EventOutgoingCallStarted / Outgoing Call Initiated Event.
At the moment a call begins, we forward you event information.
EventIncomingCallStarted / Incoming Call Initiated Event.
In this case, we relay event information when an incoming call commences.
EventOutgoingCallTerminatedWithTranscription / Outgoing Call Completed with Transcription Event.
For this event, when the outgoing call with transcription concludes, we send the information.
EventIncomingCallTerminatedWithTranscription / Incoming Call Completed with Transcription Event.
When the incoming call with transcription ends, we provide the information.
EventOutgoingCallTerminatedWithAiAnalysis / Outgoing Call Completed with AI Analysis Event.
Once the outgoing call with artificial intelligence analysis finishes, we send the information.
EventIncomingCallTerminatedWithAiAnalysis / Incoming Call Completed with AI Analysis Event.
In this event, when the incoming call with artificial intelligence analysis concludes, we transmit the information.
EventCallPlacedOnHoldFor1Min / Call Placed on Hold for 1 Minute Event.
Event information will be sent when a call is placed on hold for 1 minute.
EventCallPlacedOnHoldFor2Min / Call Placed on Hold for 2 Minutes Event.
Event information will be sent when a call is placed on hold for 2 minutes.
EventCallPlacedOnHoldFor4Min / Call Placed on Hold for 4 Minutes Event.
Event information will be sent when a call is placed on hold for 4 minutes.
EventCallPlacedOnHoldFor8Min / Call Placed on Hold for 8 Minutes Event.
Event information will be sent when a call is placed on hold for 8 minutes.
EventPhoneDisconnected / Phone Disconnected Event.
Information for this event will be sent when the phone becomes disconnected.
EventPhoneConnected / Phone Connected Event.
In this case, information is sent once the phone becomes connected.
EventExtensionNotAnswered / Extension Not Answered Event.
When the extension being called remains unanswered, we provide the information.
EventExtensionTookLongerThan1MinToBeAnswered / Extension Took More Than 1 Minute to Be Answered Event.
In this event, when a call to the extension takes longer than 1 minute to be answered, we send the information.
EventExtensionTookLongerThan2MinToBeAnswered / Extension Took More Than 2 Minutes to Be Answered Event.
In this event, when a call to the extension takes longer than 2 minutes to be answered, we send the information.
EventExtensionTookLongerThan4MinToBeAnswered / Extension Took More Than 4 Minutes to Be Answered Event.
In this event, when a call to the extension takes longer than 4 minutes to be answered, we send the information.
EventExtensionTookLongerThan8MinToBeAnswered / Extension Took More Than 8 Minutes to Be Answered Event.
In this event, when a call to the extension takes longer than 8 minutes to be answered, we send the information.
